Suppose you run a business and want to share your documents with your other employees who do not have those files or reports. Intuit offers several functionalities and tools, with one of the most useful being its multi-user mode. It allows multiple users to access the company files that are hosted over a network. However, like other features and tools, this can experience issues and cause you to suffer.

The reasons why you can’t switch QuickBooks to multi-user mode are wrong hosting settings, improper Windows file permissions, QB is not installed on the server, and many more. Accordingly, you might further encounter QuickBooks error H505.

Keeping these concerns in mind, we have compiled this detailed blog, which provides information to help you rectify the problem. Jump into the blog to explore the solutions that have been shared with you.

If you still fail to switch to multi-user mode in QuickBooks, consider consulting a professional. Give a call to 1.855.738.2784 and talk to an expert.

Detrimental Reasons Why You Fail to Switch to Multi-User Mode

The following are some reasons that might be responsible for why you can’t switch to multi-user mode.

1. The primary reason that prevents you from switching to multi-user mode is improper settings of Windows file permissions.
2. This could be due to misconfigured hosting settings.
3. If the firewall or antivirus software fails to communicate with other users’ computers.
4. This issue can take place if QB is not installed on the server computer.
5. There is a high possibility of getting stuck in this problem when the database itself is unable to open the company file.

Solutions to Implement If You Can’t Switch QuickBooks to Multi-User Mode

Go through the solutions outlined below that can help you rectify the problem of being unable to switch to multi-user mode. Let’s see what the methods are and how they need to be implemented:

Step 1: Set up Windows folder permissions

1. Go to the Start menu.
2. Choose File Explorer.
3. Right-click on the folder where you keep your company files.
4. Click on Properties.
5. Hover over the Security tab.
6. Choose Advanced.
7. Tap on the QBDataServiceUserXX.
8. Select Edit.
9. Allow the following settings:
   • Traverse Folder/Execute File
   • List Folder/Read Data
   • Read Attributes
   • Read Extended Attributes
   • Create Files/Write Data
   • Create Folders/Append Data
   • Write Attributes
   • Write Extended Attributes
   • Read Permissions

Follow the steps below if your permissions are misconfigured:

1. Right-click on the folder where you store your company files.
2. Choose Properties.
3. Click on the Security tab.
4. Choose Edit.
5. Tap QBDataServiceUserXX.
6. Select Full Control and then tap on the Allow option.
7. Click Apply, followed by OK.

Step 2: Install Database Server Manager

We know the QB Database Server Manager is responsible for sharing or accessing the company files over a network. That’s why you need to install it if it has not already been installed.

Step 3: Configure Windows admin rights

1. Go to the Settings app.
2. Choose Accounts.
3. Head to the Other User option.
4. Now, choose the flyout for the account you are willing to change.
5. Hover over the Accounts options and choose Change Account Type.
6. Next, choose the account type from the dropdown.
7. Click OK.

Step 4: Scan your folders

1. Open QB on the server computer.
2. Go to the Start menu.
3. Type Database and open QuickBooks Database Server Manager.
4. Choose Scan Folders.
5. Tap on Browse.
6. Locate the folder that stores your company files.
7. Click OK when it is done.

Step 5: Turn on hosting on the server computer

1. Tap on the File menu.
2. Choose Utilities.
3. Click Host Multi-User Access.
4. Tap Yes.

Last Words

We hope that the blog post carries sufficient information to explain why you can’t switch QuickBooks to multi-user mode. Moreover, you have been given some practical solutions to resolve it. For professional assistance, give a ring to 1.855.738.2784 and discuss your concerns with them.