One of the many common errors that can arise while running the QB updates is the QuickBooks error PS038. This error code can prevent users from running the latest QB, payroll, and payroll tax table updates and can arise due to common causes, like malware or virus infection. If you are getting the QuickBooks error code PS038, you can use the detailed steps mentioned below to address the issue once and for all.

In case you are unable to perform the given solutions or the troubleshooting process seems too difficult to follow, you can call us at 1.855.738.2784 to get immediate help with the problem from our QB experts.

​Common Reasons & Scenarios Leading to the QuickBooks Desktop Error PS038

You might be encountering QuickBooks error message PS038 due to the main causes & factors mentioned below –

  1. Windows firewall might be blocking QuickBooks’ connection, and the obstructions are preventing users from completing the update process successfully.
  2. Your QuickBooks Desktop application is not updated, and the old or obsolete version is causing compatibility issues while updating the payroll feature.
  3. Essential files, like the ND and TLG files, might not be running correctly, and the data files might be damaged, broken, corrupted, or have an incorrect extension.
  4. Your QuickBooks payroll subscription might be invalid or incorrect, and the payroll tax tables might be outdated in the app.

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​Effective Way to Successfully Eliminate QuickBooks Payroll Error PS038

​QuickBooks payroll update error PS038 can be easily eradicated by using the detailed steps mentioned below –

Step – Verify the Stuck Paychecks from the Earning Tab of the Advanced Menu

You can address QB error code PS038 by verifying the stuck paychecks and fixing the issues in the following manner –

  1. From the Edit tab, select Find and go to the Advanced menu to access the Choose Filter section.
  2. Look for the filter list and hit the Detail Level button to select the Summary Only option, followed by selecting the Online Status option.
  3. From the drop-down list of the right panel, find the unsent paychecks and open the first paycheck from the list that appears to hit the Detail option.
  4. From the Review Paycheck window, select the Earnings section and choose the last item in the list to add it as a new item, followed by going to the Net Pay Locked window.
  5. Hit No to close the window and choose the Rate Field for the above-added item, and ensure that there are no changes in the Net Pay and Taxes section.
  6. Hit OK and click on Save & Close when the recording transactions appear on the screen, and reopen the paycheck from the Paycheck Details button.
  7. Delete the item you added above and hit Save & Close to save the changes, and follow the same steps for all the paychecks to eliminate the PS038 error.

​Conclusion

You can easily terminate the update issues in QB, like QuickBooks error PS038, by using the detailed steps given in this blog. In case the error message persists and the solutions are unsuccessful in removing the issue, you can call us at 1.855.738.2784 to get direct help from our QB technicians.

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