Situations when you can’t open the company file in QuickBooks can be frustrating. It can be due to multiple reasons, such as a corrupt hard drive's file storage, a damaged company file, and issues with the reports. In addition, you can witness this problem due to the conflicting *The QBW.tlg file.
This is the message you can encounter at this time:
Warning: The company file you selected could not be found. You can try one of the following:
Choose the 'Open or Restore Company...' command from the 'File' menu to look for this file in a different directory.
(or)
Use the 'Search' tool from the Windows 'Start Menu' to search for this file in your computer.
Consequently, you won’t be able to perform crucial accounting operations, which can further cause problems with your program. Dive deep into the page and bring your QB performance back on track.
However, we advise you to consult a professional for the permanent elimination of the problem. Ring 1.855.738.2784 and connect with an IT expert.
Possible Origins Why You Fail to Open QB Company File
The following are the reasons that can be considered for preventing you from accessing the company files.
- This issue mainly occurs when the hard drive's file storage is corrupted.
- Such an issue may take place due to a damaged company file.
- Issues with the reports can also trigger it.
- This can happen if the QBCFMonitorService not running on this computer.
- When the company file you last used was corrupted.
- Due to a conflicting *The QBW.tlg file, you can get into this problem.
Practical Fixes You Can Try If You Can’t Open the Company File in QuickBooks
Take the following solutions into consideration and get out of the inability to access the company file issue.
Move the company file
- Open the Start menu.
- Search for File Explorer and open it.
- Look for the folder where the files are stored. It is usually found in your QB folder and looks like [Your company name].qbw.
- Right-click on the company file and choose Copy.
- Now, you need to click on the desktop and choose Paste.
- Open the QB application and choose the File menu.
- Click on Open or Restore company.
- Select the company file that you pasted on the desktop previously.
- Pick Open.
- If you are able to open your company from this location, that means your file path was creating issues. Move your company file to another folder.
- If you share your company file over a network, you will have to share this new folder.
Disable hosting on all the workstations
- Launch the QB application on any of the client workstations.
- Remember, you are not opening the company file.
- Instead, go to the File menu and then choose Utilities.
- If you see the Host Multi-User Access option, you don’t need to click on it. But move to another workstation because this one is not having issues.
- If you see the Stop Hosting Multi-User Access option, you are required to tap on it.
- You need to repeat the steps for all the workstations.
After checking the workstation, you also need to check the server computer.
- Open the QuickBooks program on the server computer.
- Move to the File menu.
- Click on Utilities.
- Choose the Host Multi-User Access option.
- At this step, you need to disable and then enable the multi-user access settings.
- Move to the File menu. Click on the Utilities option and then choose Stop Hosting Multi-User Mode.
- Move to the File menu. Click on the Utilities option and then choose Host Multi-User Access.
- Try to open the company file, and if you still can’t access it, jump to the next step.
Summary
In this blog, we have tried to give you a brief explanation of the issue why you can’t open the company file in QuickBooks. And to assist you in resolving it, you have been given some technical methods in the section above. If you prefer consulting a professional, give a call to 1.855.738.2784 and connect with a QB Pro Advisor.
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