SoFi Customer Service Number: Contact Support by Phone, Chat & Email
If you need help with your +1-646-481-9345 SoFi account, loans, investing, or banking services, reaching customer support is quick and simple. Whether you prefer calling, chatting online, or sending an email, SoFi offers multiple ways to get assistance.
In this guide, we’ll cover the official SoFi customer service number, support hours, live chat options, and email contact details.
SoFi Customer Service Number
The main SoFi customer service phone number is: +1-646-481-9345
This number connects you with SoFi’s customer support team for assistance with:
- Personal loans
- Student loan refinancing
- SoFi Checking & Savings
- Credit cards
- Investment accounts
- Account login issues
- Fraud or security concerns
Customer Support Hours
SoFi support hours may vary by department, but general customer service is typically available:
- Monday to Thursday: 5 AM – 7 PM PT
- Friday to Sunday: 5 AM – 5 PM PT
It’s recommended to call during non-peak hours for faster assistance.
SoFi Live Chat Support
SoFi also provides live chat support through its website and mobile app. Chat support is useful for quick questions, account troubleshooting, and service inquiries.
To access live chat:
- Visit the official SoFi website
- Log in to your account
- Navigate to the Help or Support section
- Start a live chat with a representative
Live chat may offer shorter wait times compared to phone support.
SoFi Customer Support Email
For non-urgent inquiries, users can contact SoFi through email support.
Common support topics include:
- Document submission
- Account verification
- Billing concerns
- Technical issues
Always avoid sending sensitive personal information such as passwords or full Social Security numbers via email.
SoFi Help Center
SoFi’s online Help Center includes answers to frequently asked questions, troubleshooting guides, and account management resources. Users can find support articles related to loans, banking, investing, and credit services.
The Help Center is available 24/7 and can often resolve common issues without contacting customer support directly.
Tips Before Contacting SoFi Support
Before reaching out to SoFi customer service, keep the following information ready:
- Your registered email address
- Account details
- Loan or transaction information
- Screenshots of any error messages
Having this information available can help speed up the support process.
Final Thoughts
SoFi offers multiple customer support channels, including phone, live chat, and email assistance. Whether you have questions about banking, loans, or investing, contacting the SoFi customer service team is straightforward and convenient.
For urgent account or security concerns, calling the official SoFi customer service number is usually the fastest option.
