Introduction
Buying two-wheeler insurance online has never been easier. With just a few clicks, you can compare plans, check premiums, and get instant policy documents without stepping out of your home. However, this convenience can sometimes lead to costly mistakes if you’re not careful.
Many bike owners, especially first-time buyers, often rush through the process, overlooking important details that directly impact their coverage, premium, and claim settlement experience. If you want to get the best protection for your bike at the right price, you need to be aware of these common pitfalls.
In this guide, we’ll break down the top mistakes people make when purchasing two-wheeler insurance online and how you can avoid them.
1. Not Comparing Multiple Insurance Plans
One of the biggest mistakes is buying the first insurance policy you come across. Every insurer has different premium rates, add-on covers, claim settlement ratios, and service quality.
Why it’s a mistake:
You might end up paying a higher premium for less coverage or miss out on valuable benefits offered by competitors.
How to avoid it:
Use online insurance comparison tools to check plans side by side.
Compare not just on price but also coverage, claim settlement ratio, and add-ons.
Read customer reviews for real-world feedback.
2. Overlooking the Type of Policy
In India, you can choose between Third-Party Liability Insurance and Comprehensive Insurance. Many buyers simply choose the cheapest option without considering their needs.
Why it’s a mistake:
Third-party insurance only covers damage or injury caused to others, not your own bike.
If your bike is stolen or damaged in an accident, you’ll have to bear the costs yourself.
How to avoid it:
If your bike is new or valuable, opt for comprehensive insurance for complete protection.
Use add-ons to customize your coverage based on your usage and risk factors.
3. Ignoring Add-On Covers
Many buyers skip optional covers to save money, but this can backfire during claims.
Common add-ons you might overlook:
Zero Depreciation Cover
Roadside Assistance
Engine Protection
Personal Accident Cover for Pillion Rider
Why it’s a mistake:
These add-ons can save you thousands during an accident or breakdown. Without them, your out-of-pocket expenses might be much higher.
How to avoid it:
Evaluate which add-ons are relevant to your riding >
4. Providing Incorrect or Incomplete Information
When filling out the online insurance form, some people unintentionally (or intentionally) give incorrect details about their bike or personal information.
Why it’s a mistake:
False information can lead to claim rejection.
Even small discrepancies (like wrong registration number or manufacturing year) can delay processing.
How to avoid it:
Double-check all information before submission.
Be transparent about your bike’s modifications, accident history, and usage.
5. Ignoring the Insurer’s Claim Settlement Ratio
A low premium doesn’t guarantee a hassle-free claim process. The Claim Settlement Ratio (CSR) shows the percentage of claims an insurer has settled successfully.
Why it’s a mistake:
Choosing an insurer with a low CSR might save you a little upfront but could cost you your claim later.
How to avoid it:
Look for insurers with a CSR above 85–90%.
Check if they have a cashless garage network in your city.
6. Forgetting to Renew on Time
Many bike owners forget to renew their insurance before it expires.
Why it’s a mistake:
Riding without valid insurance is illegal in India.
A break in policy can lead to higher premiums and loss of No Claim Bonus (NCB).
How to avoid it:
Set reminders for policy renewal dates.
Opt for long-term policies to avoid annual renewals.
7. Choosing Only Based on Price
While it’s tempting to pick the cheapest policy, it might not offer sufficient coverage.
Why it’s a mistake:
You might save a few hundred rupees now but face hefty bills later if the coverage is inadequate.
How to avoid it:
Strike a balance between affordability and coverage quality.
Check exclusions and terms before making a decision.
8. Not Reading the Policy Document
Many buyers skip reading the full terms and conditions, relying solely on highlights.
Why it’s a mistake:
You might be unaware of exclusions, deductibles, and claim procedures.
How to avoid it:
Carefully read the policy document before payment.
Clarify any doubts with the insurer via chat, email, or call.
9. Not Utilizing the No Claim Bonus (NCB)
If you haven’t made a claim in the past year, you are eligible for a No Claim Bonus, which can reduce your premium.
Why it’s a mistake:
Failing to transfer or use your NCB means you’re missing out on significant savings.
How to avoid it:
Always check if your NCB is applied when renewing.
Transfer it when switching insurers.
10. Skipping Customer Support Check
Some insurers might have poor after-sales service despite offering attractive policies online.
Why it’s a mistake:
In case of an accident or emergency, unresponsive customer support can cause unnecessary stress.
How to avoid it:
Test customer support via phone or chat before buying.
Choose insurers known for responsive claim handling.
Conclusion
Purchasing two-wheeler insurance online is fast, convenient, and often more affordable. However, rushing into it without proper research can leave you underinsured or struggling with claims.
By avoiding these common mistakes—such as ignoring add-ons, skipping policy comparisons, or providing incomplete information—you can ensure you get the best coverage at the best price.
Remember: A good bike insurance policy is not just about fulfilling a legal requirement—it’s about ensuring your financial security and peace of mind every time you ride.
