After QuickBooks is installed, if you attempt to open it and it fails, you might see QuickBooks error 1402. There can be several reasons why you encounter such an issue. An outdated version of Windows, a damaged CD used for installation, and a corrupted installation file are some of the root causes behind it. This further occurs due to damaged Microsoft .NET Framework, C++, or MSXML files. So, without delaying further, go through the blog till the end and escape from the issue.

However, we advise you to consult a professional for help. To connect with an expert, give a call to 1.855.738.2784 and speak with our certified QB advisors.

Potential Culprits Behind QB Error 1402

Here is a list of the factors that might be responsible for you encountering error code 1402.

  1. The issue is primarily caused by the corrupted installation file.
  2. You might be using an outdated version of Windows.
  3. This problem mainly takes place due to damaged Microsoft .NET Framework, C++, or MSXML files.
  4. Moreover, it occurs due to a damaged CD used for installation.

Quick and Easy Fixes for QuickBooks Error 1402

The following solutions can be used to eliminate QB error 1402. Let’s walk you through the methods and help you get out of the issue in just a few steps.

Fix 1: Use the QB Install Diagnostic Tool

  1. Open the QB Tool Hub and then click on Installation Issues.
  2. Tap on the QuickBooks Install Diagnostic Tool and wait for 20 minutes to let the tool work on the repair.
  3. And when the tool finishes, restart your computer.

Fix 2: Update Windows

  1. Click on the Start menu.
  2. Choose Settings and then tap on the Windows Update option.
  3. After this, you need to click Check for updates.
  4. Once the updates are finished, restart your computer.
  5. If you were able to open QB before getting the error, open QB and your company file.
  6. If you were not able to install QB, install it now.
  7. See if you can install and open it. The error is resolved, you are good to go.

Fix 3: Use Selective Startup to install QB

Step 1: Switch to Selective Startup

  1. Open the Run window by pressing Win+R.
  2. In the search bar, type msconfig and hit Enter.
  3. Head over to the General tab.
  4. Choose Selective Startup and Load System Services.
  5. Move to the Services tab.
  6. Tap on the Hide all Microsoft Services.
  7. Choose Disable all, and then click on the Hide all Microsoft Services checkbox.
  8. Choose Windows Installer from the services list.
  9. Tap OK and go to the System Configuration window.
  10. Choose Restart.

Step 2: Uninstall or install QBDT

  1. Now, you need to install the program once again and open the Run window.
  2. In the search space, search for msconfig and hit OK.
  3. Go to the General tab.
  4. Click on the Normal Startup, followed by OK.
  5. In the System Configuration window, choose Restart.

Check our article for QuickBooks error C 224.

Let’s Recap

So, now, after reading the blog, you know what to do if you are stuck with QuickBooks error 1402. It also describes the causes and the solutions to help you overcome it. If you are still confused and looking for an expert for help, give a call to 1.855.738.2784 and talk to a QB Pro Advisor.

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