Startup articles: launches, insights, stories

Showing 16 - 30 of 46 articles with the tag CUSTOMER

Dealing with Negative Feedback: A Guide for Customer Service Representatives

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This guide will provide strategies for customer service teams, especially when outsourcing customer service representatives, to navigate negative feedback with professionalism and empathy. Reference: https://www.easy-outsource.com/blogs/dealing-with-negative-feedback-a-guide-for-customer-service-representatives#outsourcing #NegativeFeedback #customerservicehttps://www.youtube.com/watch?v=Vy952jNthvI
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Sent 423 days ago

Ai in Customer Service: How is it a beneficial idea?

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IntroductionDate : 7th Apr 2025, Original Source : (https://medium.com/@elijah_williams_agc/ai-in-customer-service-how-is-it-a-beneficial-idea-0c4f80d350b6)Artificial Intelligence in customer service looks like a bot collaborating with a human agent, where the bot assists the customer care representative..
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Sent 241 days ago

The Power of Customer Retention in Modern Business

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Today’s ultra-competitive market pushes many businesses to focus heavily on acquiring new customers. While attracting new clients is important, it’s often more cost-effective—and ultimately more profitable—to focus on those who..
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Sent 197 days ago

Ideal Customer Profile Building Made Simple

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Maximize your marketing ROI with DataCaptive’s Ideal Customer Profile (ICP) Building service. We analyze your top customers’ attributes — like industry, company size, tech stack, and behavior — to create..
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Sent 164 days ago