AI agents are more advanced than traditional chatbots because they can do more than just answer questions. While chatbots mainly respond to predefined queries, AI agents can understand goals, make decisions, use tools, and take actions to complete tasks. For example, instead of simply telling a customer their order status, an AI agent can check the system, find the latest update, and provide the information automatically........( https://www.osiztechnologies.com/agentic-ai-development )