If you run a business, you must have come across a situation where you need to share the files you work with other members of your company. And to ease the sharing of the documents, QuickBooks offers multi-user functionality by which you can host those files over a network, and other associated users can also access them. However, it is not important that it’s always working. There are instances where you can fail to switch QuickBooks to multi-user mode. Such issues can also lead to QuickBooks error H202. Various reasons can be responsible for it, which we have elaborately discussed in the next section. Just for the glimpse, we can consider the wrong hosting settings and improper Windows file permissions as the main causes for it.

Along with this, we have come up with a step-by-step guide to help you resolve the issue. Take a deeper dive into the page and gain useful insights from it.

Resolving multi-user issues can be quite difficult for some users. So, don’t take risks and simply consult a professional for help. Give a ring to 1.855.738.2784 and talk to our certified Pro Advisors.

Factors Why You Can’t Switch to QuickBooks Multi-User Mode

There are many reasons that might be responsible for the occurrence of this issue. Let me take you through each of them thoroughly.

  1. It might get hampered by the inability of the database server to function.
  2. The problem is mainly caused by the improper setup of Windows file permissions.
  3. There is a possibility that the hosting settings are not properly configured.
  4. You are unable to switch to multi-user mode because QB is not installed on the server computer.

Consider the Steps If You Fail to Switch QuickBooks to Multi-User Mode

Let’s move on to the process of resolving the multi-user issue that is preventing you from switching QB to multi-user mode.

Step 1: Set up Windows folder permissions

  1. Go to the Start menu.
  2. Choose File Explorer.
  3. Right-click on the folder where you store your company files.
  4. Tap on the Properties.
  5. Head to the Security tab.
  6. Click Advanced.
  7. Choose QBDataServiceUserXX.
  8. Tap Edit.
  9. Now, you need to allow the following settings.
    • Traverse Folder/Execute File
    • List Folder/Read Data
    • Read Attributes
    • Read Extended Attributes
    • Create Files/Write Data
    • Create Folders/Append Data
    • Write Attributes
    • Write Extended Attributes
    • Read Permissions

If the permissions are not configured, implement the following steps:

  1. First, right-click on the folder where you store the company files.
  2. Tap on Properties.
  3. Later, you need to choose the Security tab.
  4. Click on the QBDataServiceUserXX.
  5. Choose Full Control, followed by Allow.
  6. Tap Apply and then choose OK.

Step 2: Get Database Server Manager on your computer.

To share the company files, you must have installed QB Database Server Manager. It is responsible for sharing files over the network, allowing others to access them from their systems.

Step 3: Change Windows admin rights

  1. Head to the Settings app on your computer.
  2. Click on Accounts.
  3. Choose the Other User option.
  4. For the account you want, choose the flyout.
  5. Head to the Accounts option.
  6. Choose Change Account Type.
  7. Click on the account type from the dropdown list.
  8. Choose OK.

Step 4: Scan the folders

  1. First, you are required to open the QB application on the server computer.
  2. Head to the Start menu in this step.
  3. In the search box, Database.
  4. Open the QuickBooks Database Server Manager.
  5. Choose Scan folders.
  6. Click Browse.
  7. Go to the folder where you keep your company files.
  8. Click OK when it is finished.

Step 5: Enable hosting on the server computer

  1. Go to the File menu.
  2. Choose Utilities.
  3. Click on the Host Multi-User Access option.
  4. Select Yes.

Final Words

In the post, we have clearly mentioned the reasons why you fail to switch QuickBooks to multi-user mode. We also explored steps to get rid of this problem in a very short time. For other related issues, give a call 1.855.738.2784 and discuss your queries with Pro Advisors.

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