Have you experienced a catastrophe in which you try to launch QuickBooks, but it doesn’t open? It’s OK, it is not uncommon to face. Reasons QuickBooks crashes when opening include a missing QBWUSER.INI file, a corrupted hard drive, damaged QB installation directory files, and more. Additionally, it can also be due to an outdated QB version.
To help you overcome this, we have undergone deep research and brought you some practical solutions. Go deeper into the page and gain useful insights from it.
In case you failed to prevent QuickBooks from crashing, consider consulting a professional for help. Give a call to +1.833.802.0002 and talk to an expert.
Why Are You Unable to Open QuickBooks?
You might be unable to open QB due to the following reasons. Have a look at them:
- It can be because some files from the QB installation directory are damaged.
- You may fall into this issue if the QB you are using is outdated.
- A damaged or missing QBWUSER.INI file can be one reason for it.
- It can be due to a corrupted hard drive.
Recommended to Read: How to Fix QuickBooks PDF & Print Issues?
Top 2 Ways to Fix QuickBooks Crashes When Opening
Take the following steps into consideration and overcome the inability to open the QB application. See what experts have suggested and how to implement them:
Solution 1: Run QB File Doctor
- Open the QB Tool Hub.
- Choose Company File Issues.
- Click on Run QuickBooks File Doctor and wait for it to open, which might take up to a minute.
- If you are unable to locate the tool, search for QuickBooks Desktop File Doc and open it manually.
- Now, hover over the company file dropdown and choose your file.
- In case the company file you are looking for is not available there, tap on Browse and search for it.
- Click on Check your file and network.
- Tap Continue.
- Enter QB admin credentials.
- Choose Next.
Solution 2: Configure the firewall settings
- Go to the Start menu.
- Write Windows Firewall and open it.
- Choose Advanced settings.
- Right-click on Inbound Rules.
- Choose New Rule.
- Tap Port and then choose Next.
- Here, you need to make sure that the TCP option is chosen.
- Move to the Specific Local Ports field.
- Enter the specific port number based on the QB year version.
- QuickBooks Desktop 2020 and later: 8019, XXXXX.
- QuickBooks Desktop 2019: 8019, XXXXX.
- QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
- QuickBooks Desktop 2017: 8019, 56727, 55373-55377.
- After you are done entering the port number, choose Next.
- Click on Allow the Connection.
- Tap Next.
- If you are shown any prompt, verify that all the profiles are marked.
- Click Next.
- Create a rule and name it as QBPorts(year).
- When it is done, choose Finish.
- Now, you need to follow the steps again to create outbound rules. Don’t change any step except step 4, where you need to choose outbound rules instead of inbound rules.
- Open QB and switch to multi-user mode.
The inability to open QB can also cause you to face QBO export to Excel not working. Refer to our dedicated blog to fix it.
The Bottom Line
We hope that this blog clearly explains why QuickBooks crashes when opening. Moreover, you have another section including effective solutions to resolve such a problem. For more information, give a call to +1.833.802.0002 and connect with an expert.
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