Articles

Showing 1 - 2 of 2 articles with the tag MACHA

What is Zendesk AI and how does it help support teams

In a fast-moving digital world today, there is an expectation among customers for speed and efficiency in support service. Many businesses that falter in providing such support tend to lose..

Sent 213 days ago

How does Copilot differ from Zendesk AI Agent?

In this era of customer service powered by AI, Zendesk launched two intelligent assistants to facilitate support experiences—Zendesk AI Copilot and the Zendesk AI Agent. Even though they are designed..

Sent 199 days ago