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Tidio - Startup logo and branding

Tidio is an AI customer service platform

Founded year: 2013
Country: Poland
Funding rounds: Not set
Total funding amount: Not set

Description

Tidio is an AI customer service platform that brings live chat, help desk, chatbots, and an AI agent together. It helps businesses connect with customers instantly while automating repetitive tasks like FAQs, order updates, and abandoned cart recovery. Lyro, Tidio’s AI agent, can resolve most customer questions using your existing knowledge base and seamlessly hand off complex cases to human support. With smart ticketing and workflow automations Tidio makes customer communication faster, smarter, and more personal.

Awards and Recognitions

AI Company of the Year at the Global Business Tech Awards 2025

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