Description

Most helpdesks pull your team into another tab. Ticketping keeps the conversation in Slack.
Reply by tagging @Ticketping bot. Loop in engineering or product with a mention — there are no per-seat fees, so anyone can jump in. Alongside Slack you get an inbox dashboard, knowledge base, canned replies, reports, and Slack Connect for B2B support.
Key features:

Reply from Slack by tagging @Ticketping
@mention engineering, product, or anyone else — no extra seats
Chat widget, email forwarding, and ticket forms
Inbox dashboard, knowledge base, and canned replies
Slack Connect for B2B support
Flat monthly pricing, no per-seat fees

Setup takes minutes. Invite the whole team. Stay where you already work.