Startup articles: launches, insights, stories

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Guide to Setting Up Loyalty Programs in the Time of COVID-19

Brand loyalty is vital to the success of your business as it indicates a customer’s trust in your products or services.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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Live Streaming for E-Commerce: Should You Try It For Your Brand?

Many businesses have leveraged the power of videos to help achieve their business goals. With COVID-19, video streaming is poised to become even more popular.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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5 Best Practices on Credit Card Processing for Businesses

With this increase in credit card use for making payments, businesses must implement best practices when processing them as these types of transactions are most susceptible to identity theft.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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Behind the Scenes: How Back Office Management Was Affected by the Pandemic

A few months already in the pandemic and, while concerning themselves with sales or dealing with customers, companies face the challenge of maintaining business flow during COVID-19.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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5 Consumer Insights for E-Commerce Businesses in the Time of COVID-19

COVID-19 has changed the landscape of consumer shopping. As people continue to adjust to the new normal, customers are shifting their focus to online spending.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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10 Examples of Great Customer Service in the Time of COVID-19

While direct responses to the impacts of the pandemic are incredibly admirable, many brands also focused their aid initiatives through customer service.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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Why Tech Support Is Important To Your Business During COVID-19

Tech support will play a massive role in the switch from onsite to remote work. It is IT’s job to ensure that employees are prepared should your company decide to embrace the work from home setup.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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E-Commerce Best Practices to Stand Out From the Competition

The rise in the popularity of e-commerce has been buoyed by the changes in the customer’s buying patterns. Consumers are now looking for convenience when looking for a product to buy.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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5 Opportunities for E-Commerce Growth During COVID-19

While the imposed safety protocols continue to limit our movements, we have found convenience by shifting to the digital world.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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How COVID-19 Has Accelerated Innovation in Merchant Services

With the continued innovation in business solutions today, it has become easier to transact with customers wherever they are.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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Customer Support Trends in the Time of COVID-19

What can companies do to adopt an effective customer support strategy while tackling their employees’ safety? Here are top trends to provide efficient customer support in the time of COVID-19.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

1

4 Reasons You Should Retain Customer Support During COVID-19

Customer retention has become even more challenging for businesses in the light of the COVID-19 pandemic.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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6 Benefits of Outsourcing During the COVID-19 Pandemic

Your employees may be working from home temporarily, but what will happen if the situation normalizes? Outsourcing allows you to consider the long-term implications after COVID-19.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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8 Payment Processing Tools To Make The Shift To Online Selling

Over the years, there has been a change in customer’s shopping behavior. We can now see shoppers doing extensive research on their smartphones first before getting in touch with sales.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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How SMEs Can Recover From Low Sales During The Pandemic

The pandemic has been going on long enough that it caused immense disruptions in the global economy and livelihood security of many.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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9 Essential Customer Service Tips to Guide Your Team

Regardless of the industry where your business belongs, delivering customer service is vital to business success.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

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How to Market “Non-Essential” Items During the Pandemic

The COVID-19 pandemic has stunned the global economy. Due to this new normal, business leaders now focus on business continuity and adapting to the disruption.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

1

Customer Support 101: A Comprehensive Guide for Businesses

Over the last few years, customer support services have evolved to become one of the best assets of a company.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

1

8 Tips to Provide Better Customer Support During COVID-19

This COVID-19 pandemic pushed the world to undergo drastic changes from life as we know it. Customers might be in quarantine, but you can stay connected with them and provide excellent service.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo

1

10 Empathetic Email Sign-offs during COVID-19

Empathy in emails goes a long way with customers and employees. Several email senders are continuously practicing kind email bodies and sign-offs to show its recipients how much they care.

Software as a Service (SaaS)

ASIAPREMIERBPO.COM

Sent 1871 days ago by asiapremierbpo