Macha AI empowers Zendesk support teams with intelligent Agent Assist features—automating replies, reducing resolution t
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Founded year:
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2020
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Country:
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India
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Funding rounds:
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Not set
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Total funding amount:
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Not set
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Description
Macha AI is an advanced AI-powered solution designed to supercharge Zendesk support teams. By offering real-time response suggestions, it helps reduce resolution time, streamline workflows, and enhance overall customer satisfaction. With its seamless integration into Zendesk, Macha AI empowers agents to provide faster, more accurate responses while maintaining the personal touch that customers expect. Whether handling routine queries or complex issues, Macha AI helps businesses improve efficiency without compromising the quality of service.