Description

DobroDesk is a customer support desk for teams handling recurring questions across email, website chat, and messaging channels. Gmail, Outlook, support addresses, the website widget, and supported messaging integrations feed into one shared inbox, giving teams a centralized place to route conversations, assign owners, track SLAs, and maintain customer context. AI works from workspace-approved documentation and knowledge sources to prepare drafts or automatically answer simple, low-risk questions when enabled. Agents can see the source behind each AI draft before sending it, while billing, legal, privacy, security, account deletion, abuse, and uncertain cases are routed to a person. DobroDesk uses usage-based pricing rather than per-seat fees: €13/month includes 300 accepted conversations, all teammates, and AI replies, with additional conversations available through progressive 1,000-conversation packages starting at €15. New accounts can use the product free through September 30, 2026, without providing a payment method at signup, with billing beginning October 1, 2026. DobroDesk is fully deployed on Cloudflare using Workers, Durable Objects, D1, R2, and Queues. The product is aimed at B2B support teams and is currently seeking early users willing to provide direct feedback.