Description

KoalaFeedback is redefining how B2B businesses capture and act on user feedback. Founded by Lars Koole, this Netherlands-based SaaS platform provides a powerful, free solution for teams who want to understand their users and build better products-without the chaos of scattered feedback.

All-in-One Feedback Hub
With KoalaFeedback, companies can centralize all user feedback in a dedicated portal. No more juggling emails, spreadsheets, and chat threads; every idea, suggestion, and feature request lands in one organized place. This not only streamlines internal processes but also ensures that valuable insights never slip through the cracks.

Prioritize What Matters
KoalaFeedback makes it easy to surface the most impactful ideas. Users can upvote and comment on suggestions, helping teams instantly see which features are in high demand. This voting system empowers product managers to make data-driven decisions and focus development resources where they’ll have the greatest impact.

Organize and Collaborate with Boards
Feedback is automatically organized into boards-by product area, feature set, or any custom logic a team prefers. This structure helps identify key themes, spot emerging trends, and maintain clarity even as the volume of feedback grows. Internal collaboration tools ensure everyone stays aligned on priorities and next steps.

Transparent Roadmaps Build Trust
KoalaFeedback enables teams to share their progress through public roadmaps. With customizable statuses like “Planned,” “In Progress,” and “Completed,” companies can keep users informed and engaged at every stage of the product journey. This transparency not only builds trust but also reduces repetitive support queries about feature status.

Seamless Brand Experience
Every feedback portal can be fully customized to match the company’s branding. Teams can use their own domain, logo, and color palette, ensuring users enjoy a consistent and professional experience from start to finish.

Free and Easy to Use
Perhaps the most compelling aspect: KoalaFeedback is completely free. Built with modern technologies like Laravel, VueJS, Typescript, and Postgres, it delivers a fast, intuitive experience for both teams and their users.

The Bottom Line
KoalaFeedback empowers B2B teams to stop guessing and start building what users truly want. By centralizing feedback, prioritizing features, and keeping everyone in the loop, it helps companies deliver products that users love-all without the hassle or the price tag.

For more information or to get started, visit koalafeedback.com or follow them on X at @koalafeedback.