If you're using Atomic Wallet and suddenly your balance is not showing, don’t worry—you’re not alone. This is a common issue that many users face, and it’s usually easy to fix.
In this blog, we’ll explain the possible reasons why your Atomic Wallet balance might not be showing and how you can solve it. We’ll also share how to reach Atomic customer service if you need extra help.
Why Your Balance Might Not Be Showing
- Internet Connection Issues
Sometimes, a weak or unstable internet connection can stop your wallet from updating properly. Make sure your device is connected to the internet. - Wallet Sync Problem
Atomic Wallet needs to sync with the blockchain to show your correct balance. If the sync is delayed or incomplete, it may look like your balance is missing. - Outdated App Version
Using an old version of the Atomic Wallet app can cause display bugs. Always update to the latest version to get the best performance. - Server Issues
Sometimes, Atomic Wallet’s servers might be down or experiencing heavy traffic. In that case, balances may temporarily disappear or not update. - Cache or Data Glitch
Like other apps, Atomic Wallet can sometimes get stuck due to small glitches. Restarting the app or clearing cache may help.
How to Fix It
Try these simple steps:
- Restart the App: Close Atomic Wallet completely and open it again.
- Check Your Internet: Make sure you have a strong connection.
- Update the App: Go to the App Store or Google Play and check for updates.
- Refresh Balances: Inside the wallet, there’s usually a button to refresh or resync your balances—try tapping that.
- Reinstall the App: If nothing works, reinstalling the app might help. Just make sure you have your backup phrase saved before uninstalling!
Need More Help? Contact Atomic Customer Service
If your balance still isn’t showing after trying the above steps, it’s best to contact Atomic customer service. They can check if something is wrong on their end or help guide you through fixing the issue.
You can contact them through their official website:
- Make sure to include:
- Your wallet address
- The coin/token name
- A clear explanation of the issue
- Screenshots (if possible)
Final Tip
Remember, your funds are stored on the blockchain—not inside the app. Even if your balance isn't showing, your coins are still safe as long as you have your backup phrase.
Stay calm, stay safe, and reach out to Atomic customer service if needed! 😊
https://website.beacons.ai/deficryptowallets/websites/live/25931c0a-3413-49ef-b72c-07fcc92ede34
https://atomic-customer-service.blogspot.com/2025/07/how-to-set-up-atomic-wallet-account.html
https://www.instapaper.com/read/1840117389
https://atomiccustomerservice.stck.me/
https://cryptoatmexpert.hashnode.dev/atomic-wallet-swap-not-working
https://vocal.media/theChain/atomic-wallet-sync-error-with-solana-sol-easy-fixes
https://writeupcafe.com/atomic-wallet-can-t-withdraw-funds
https://www.promoteproject.com/article/194549/what-to-do-atomic-wallet-balance-not-showing
