In QuickBooks, you regularly need to send invoices to customers. However, at times, you might notice that you are unable to send invoices in QuickBooks. The probable causes behind it can be wrong internet settings, improper email settings, or misconfigured firewall settings. This further occurs if the QB fails to connect to the email server.

In the upcoming segment, you have been provided with a set of steps that can be used to rectify this issue. So, without making further delay, take a walk through this blog and start resolving the problem.


If you find difficulties fixing the inability to send invoices in QuickBooks, give a ring to 1.855.888.3080 and talk to an expert for guidance.

Know the Reasons Why You Are Unable to Send Invoices in QuickBooks

The following are the reasons why you are unable to send invoices in QB.

  • This can happen if the internet settings are not properly configured.
  • It can occur due to misconfigured firewall or antivirus software settings.
  • The problem mainly takes place if you have not set the email settings appropriately.
  • If the QB fails to connect to the email server.

Fix the Issue “Unable to Send Invoices in QuickBooks”

If you are failing to send invoices in QB, the methods below can help you repair it. See how:

Solution 1: Edit your email preferences in QuickBooks

  • Open the QB application and head over to the Edit menu.
  • Choose Preferences.
  • Remember, if you use Microsoft Outlook with Microsoft Exchange Server, open and sign in to Outlook before moving ahead.
  • Tap on Send Forms.
  • Click on My Preferences and then choose Outlook.
  • Then, choose OK and send a test email to check if you can end invoices.

If the problem still bothers you, switch your preferences.

  • Move to the Edit menu and click on Preferences.
  • Choose Send Forms.
  • Head over to the My Preferences tab.
  • Click on QuickBooks E-mail or Webmail.
  • Tap OK, and this will switch your preferences to OFF.
  • Follow the steps above and move back to the My Preferences tab.
  • Click Outlook and tap OK.
  • Close the QB program and all other open programs.
  • Restart your computer and open QB.
  • Now, try to send a test email or transaction.

Recommended to read: What is QuickBooks Migrator Tool ?

Solution 2: Open QB as an admin

  • Exit the QuickBooks program and move to the Start menu.
  • Search for QuickBooks and then right-click on it.
  • Choose Properties.
  • Tap on the Compatibility tab.
  • Now, unmark the Run this program as Administrator.
  • If you don’t find this option or it is greyed out, tap on Show Settings for All Users.
  • Doing this will enable that option.
  • Click Apply and then choose OK.
  • Open the company file and try to send a test email to verify if you can do it.

Let’s Recap

We have tried to explain the possible factors why you are unable to send invoices in QuickBooks. For instance, a misconfigured firewall or internet settings can be one of the reasons behind it. To fix it, experts have advised you to edit your email preferences and open QB as an admin. If you are still stuck and need assistance, give 1.855.888.3080 a call and talk to an expert.

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