QuickBooks error 3371 is a common issue that often occurs when activating the QB desktop application. When you try to reconfigure or activate QB on a different computer while using the previously activated license. The possible causes that might be responsible for it are considered to be a missing QBregistration.dat file, a damaged MSXML component, internet connectivity issues, etc. The other possible factors are clearly mentioned in the upcoming section, along with the solutions. So, let’s get deeper into the matter and reinstate QB functionality.
Main Contributors to the QB Error 3371
There can be several reasons why you run into QB error 3371. In this segment, we have mentioned the most common root causes of the issue.
- You may get stuck with this problem due to a malfunction in the QB program.
- The error may take place due to the missing QBregistration.dat file.
- Such errors often occur if you get disconnected from the QB data file.
- A damaged MSXML component related to the Windows OS can be one reason behind it.
- The issue might occur due to restrictions imposed by the firewall software.
- When the system is improperly shut down.
- It can be due to internet connectivity issues.
- In case you import files before saving them.
Expert Recommended: How to Change QuickBooks License and Product Number?
Recommended Resolutions for QuickBooks Error 3371
QB error 3371 can be easily resolved by the methods given below. Let’s walk you through the steps and assist you get out of the problem without hurdles.
Method 1: Delete the ECML file
- Close the QB program and then press Ctrl+Shift+Delete to open the Task Manager.
- Go to the Processes tab.
- Search for QBW32.exe and right-click on the process.
- Choose End Processes.
- Click OK and open the Run window by pressing Win+R.
- Type C:\ProgramData\Intuit\Entitlement Client\v8.
- Choose OK.
- When the folder is opened, locate the ECML file and right-click on it to choose Delete.
- Close the window and run the QB program again.
Method 2: Rename the Entitlement Data file
For Windows XP:
- Go to the Start menu.
- Search for Run and open the Run window.
- Enter the following path: C: Documents and Settings AllUsersApplicationDataIntuitEntitlement Clientv2 to open the DataStore.ecml.
- Choose OK to locate the folder.
- Rename the file to DataStore.ECML.
For Windows 7:
- Go to the C:/Program/Data/Intuit/EntitlementClientv*.
- When renaming the Entitlement file and opening QB.
- It will create a new file for you.
- If you are unable to find the program data folder, enable the hidden files and folders.
- Go to the My Computer > Organizer > Search.
- Look for the Hidden Files and Folders.
- Open QB again and see if the error is resolved.
You might also like: How to fix QuickBooks display issues Windows 10?
Summing It Up
We hope that this blog is enough to help you resolve QuickBooks error 3371. This has covered segments about the causes and the solutions you can use to fix it. If you are still confused and want professionals to assist you, give a call to +1.833.802.0002 and talk to an expert about your queries.
You May Read Also-
Quick Fixes and Solutions for QuickBooks Error Code 1603
The Right Way to Fix Unable to Update QuickBooks Payroll Issue
An Expert Guide to Fix QuickBooks Error PS060
Unable to Send Emails in QuickBooks? Here’s is The Guide With Its Fixes
