Client Overview:

Deepcall India Pvt. Ltd., a company located in Jaipur, is a premium brand that deals with innovative communication solutions. Given that their business was growing very fast, additional concerns like securing data, maintaining a high level of uptime, and managing their servers more cost-effectively became an issue of utmost importance. They have an ECS Biztech to satisfy these changing needs because it is one of the most reliable Colocation Data Center Services Provider in India.

Challenge

Deepcall India Pvt. Ltd had to better show their expanding business and data-intensive business communication solution, and thus they had to be equipped with a strong infrastructure. Their main problems were:

  • 12+ physical servers that should be collocated in a Data Colocation Center of proven quality
  • Expecting 24 hours a day, 7 days a week, running time to operate smoothly
  • Highly efficient management, monitoring, and maintenance of the server
  • Enhanced physical and network security for their critical infrastructure

Our Solution: Managed Colocation Services in India

ECS Biztech offered Deepcall India Pvt. Ltd. a Colocation Data Center Service tailored to their exact needs. Leveraging our secure and scalable infrastructure, we ensured that their servers were colocated with high redundancy, backed by enterprise-grade security and power systems.

  • 24/7 Monitoring & Support: Our technical team proactively managed and monitored the client’s servers around the clock.
  • Redundant Power Supply: With multiple backup layers, we ensured uninterrupted server uptime.
  • Enterprise Level Security: Deepcall enjoyed biometric access controls, CCTV cameras, and high-end fire suppression systems.
  • Scalable Infrastructure: We were able to readily scale in the future as we flexibly designed our system.
  • Custom Rack Space: Dedicated rack space was provided to all 11-12 of the servers in the environment, specifically designed to be efficient in the cooling and cabling.
  • Direct Internet Connectivity: Fast low low-latency internet connectivity with multiple carrier routes.

Why ECS Biztech?

As one of the leading Colocation Hosting Providers in India, ECS Biztech brings a competitive edge with its:

  • Tier III Compliant Data Center Infrastructure
  • Proven experience in offering Managed Colocation Services in India
  • Rapid deployment and customized colocation solutions
  • Trusted support for enterprises needing scalable and secure colocation

Results

Since onboarding ECS Biztech’s Colocation Services in India, Deepcall India Pvt. Ltd. has experienced:

  • 99% uptime, ensuring uninterrupted business operations
  • Enhanced server performance through professional management and advanced cooling
  • Peace of mind from 24/7 expert support and infrastructure monitoring
  • Scalability for growth, with the option to expand their server fleet with zero operational disruption

Client Testimonial

Partnering with ECS Biztech was a game-changer for us. Their Managed Colocation Services in India allowed us to focus on our core business while they took complete care of our server infrastructure. The professionalism and uptime have been outstanding. — IT Head, Deepcall India Pvt. Ltd.

Conclusion

The Colocation Data Center Services provided by ECS Biztech allow companies using technology to grow with increased security and efficiency, as exemplified in the Deepcall India Pvt. Ltd. case study. Enterprise-level infrastructure, around-the-clock support, and continuity of operations under a single roof, driven by that of a known Colocation Data Center Service Provider, come with the advantage of doing business with a trusted provider.