• In today’s digital age, the Life Insurance Corporation of India (LIC) continues to modernize its services to make policy management easier for agents and merchants. One such innovation is the LIC Merchant Portal, a dedicated online platform that allows LIC-authorized agents to manage customer policies, collect premiums, and track transactions—all from the comfort of their homes or offices.

  To access this portal, agents must use the LIC Merchant Login, which serves as a secure gateway to various features. However, as with all digital platforms, security and proper usage are extremely important. This article will guide you through the step-by-step process of accessing and using the LIC Merchant Login securely, along with best practices to ensure safety and efficiency in 2025.

  What Is LIC Merchant Login?

  The LIC Merchant Login is an online system provided by LIC that enables registered agents and merchants to access customer-related services. From collecting premiums to viewing policy statuses, everything can be managed in one place. This login is available only to authorized LIC agents who have been issued valid credentials.

  It’s a reliable and secure platform that makes life insurance servicing more streamlined, faster, and less dependent on physical branch visits.

  Who Can Use the LIC Merchant Portal?

  Only officially approved LIC merchants and agents can use the portal. You must have:

  • A Merchant Code or Agent Code issued by LIC
    
  • An active User ID and Password for portal login
    
  • Access to a secure internet connection and a device (laptop or smartphone)

  Once you meet these criteria, you can use the LIC Merchant Portal to manage customer data, process payments, and view commissions.

  Steps to Access LIC Merchant Login Securely

  To use the platform without risk, follow these simple but essential steps:

  Step 1: Go to the Official LIC Merchant Portal

  Start by opening your web browser and typing the official URL:
  Caution: Avoid using third-party links from emails or WhatsApp forwards. Always go directly to the official website.

  Step 2: Enter Your Login Credentials

  On the login page:

  • Enter your User ID (assigned by LIC)
    
  • Type in your Password
    
  • Complete the Captcha Verification
    
  • Click on the Login button

  If the entered details are correct, you’ll be taken to your dashboard.

  Step 3: Complete Two-Factor Authentication (if prompted)

  As an added layer of security, LIC may send a One-Time Password (OTP) to your registered mobile number or email. Enter the OTP to confirm your identity.

  Tip: Always make sure your contact details are updated in LIC’s records to receive OTPs smoothly.

  Step 4: Explore the Dashboard Features

  Once logged in, the dashboard provides access to:

  • Premium collection and receipt generation
    
  • Customer policy search and verification
    
  • Policy revival and surrender processing
    
  • Commission tracking and report downloads
    
  • Updating customer contact details
    
  • Assisting with loan applications

  You can perform most customer servicing tasks digitally and efficiently.

  Best Practices for Secure LIC Merchant Login Usage

  To ensure the safety of your login credentials and your customers' data, follow these important security measures:

  1. Use a Strong and Unique Password

  • Create a password with a mix of uppercase letters, lowercase letters, numbers, and special characters
    
  • Avoid using your name, birthdate, or merchant code in the password
    
  • Change your password at least once every 90 days

  2. Avoid Using Public Wi-Fi or Shared Devices

  Never log in from public computers or free Wi-Fi in cafes or airports. Use a secure, private network and a personal device to reduce risk.

  3. Always Log Out After Each Session

  Once your work is done:

  • Click on the “Logout” button
    
  • Close the browser window
    
  • Clear browser history/cache if using a shared computer

  This helps prevent unauthorized access to your merchant account.

  4. Don’t Share Your Login Credentials

  Even LIC support staff will never ask for your password or OTP. Sharing login details with others is against LIC policy and could compromise customer data.

  5. Use Updated Software and Antivirus

  Ensure your system is protected with updated antivirus software and always use the latest version of your web browser for compatibility and safety.

  Key Features You Can Use After Login

  Here's a quick overview of the services you can access securely from the dashboard:

  Feature

  • Premium Collection
  • Policy Lookup
  • Policy Revival
  • Policy Loans
  • Surrender Requests
  What It Does
  
  
• View policy status, maturity date, bonus details
• Help revive lapsed policies based on eligibility
• Assist with loans against LIC policies
• Check surrender values and submit documents
• Track your earnings and agent performance

Benefits of Using LIC Merchant Login in 2025

Here’s how the LIC Merchant Portal can help you grow your insurance career:

• Faster Service: Reduce wait times by accessing customer data instantly
  
• Better Customer Support: Help customers anytime, anywhere
  
• Paperless Transactions: Eco-friendly and efficient
  
• Real-time Updates: Get live information on policies and premiums
  
• Increased Trust: Customers appreciate secure and prompt service

Conclusion

The LIC Merchant Login is not just a digital tool — it's an essential platform that empowers LIC agents and merchants to serve clients better, faster, and more securely in 2025. By following the secure steps mentioned above and adhering to best practices, you can not only protect your account but also build customer trust and grow your LIC business.

To explore LIC plans or get assistance with policy-related queries, visit: SquareInsurance.in – your digital LIC partner.