In the heartlands of Odisha, where electricity still remains a luxury in many villages, Kalinga Renewable Energy Manufacturers Pvt. Ltd. (KARMA) has been a beacon of hope. From solar-powered street lights to clean water through solar pumps, KARMA’s projects have lit up lives—literally and figuratively. But like any growing enterprise working in challenging terrains, their journey hasn’t been without hurdles.

Managing operations across remote rural areas, handling complex inventory, and coordinating workflows with government agencies, NGOs, and private partners, KARMA needed more than just passion to scale their impact. They needed a system to streamline operations, track projects efficiently, and manage resources without chaos. That’s where CRMLeaf came into the picture.

This isn’t just a story of adopting software—it’s a story of transformation.

The Operational Challenge: A Growing Vision, Scattered Systems

When KARMA first began scaling, they relied on manual processes and spreadsheets to manage project data, inventory, and field activities. What worked for 10 projects quickly became a nightmare at 100.

• Field teams often struggled to report progress from remote locations.
• Inventory mismanagement led to project delays and overstocking of costly solar components.
• Collaboration with external partners lacked transparency.
• Approvals and updates were stuck in endless email threads.

The mission was noble, but the backend was bursting at the seams.

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