QuickBooks Desktop Point of Sale (POS) is a comprehensive solution developed by Intuit for small retail businesses, including clothing stores, shoe shops, and more. This point-of-sale system provides a range of convenient features, such as inventory and customer management tools. When registering or launching QuickBooks POS after installation, users may encounter an error message called ‘QuickBooks Invalid Product Number,’ which prevents them from using the application smoothly. In this blog, we discuss various effective resolutions to help you resolve this technical issue.

If you keep encountering the ‘QuickBooks Invalid Product Number’ error message, you can call 1.855.738.2784 to get guidance from our QB Experts Team.

QuickBooks POS Incorrect Product Number Error: Main Reasons

The QuickBooks POS Incorrect Product Number Error may occur due to the following reasons:

  1. Corrupted or damaged files inside the QBPOS Entitlement Folder can trigger this technical error on the system.
  2. Using an invalid or incorrect product code during the QBPOS installation process can also lead to this issue.

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Simplest Resolutions for the ‘Invalid Product Number’ Error in QBPOS

The ‘Invalid Product Number’ error in QBPOS can be resolved using the solutions provided below:

Resolution 1: Remove all files from the ‘QBPOS Entitlement Folder’ to easily activate QBPOS

Type A: Automatic Process

  1. Visit the official Intuit website and download the Clear Entitlement File Tool, then unzip the downloaded file to run it smoothly.
  2. Once the tool has been executed, proceed with the activation of QBPOS. You should now be able to use the application without any issues.

Type B: Manual Process

  1. For the manual method, open the C: drive, then navigate to the Intuit folder and open the Entitlement Client folder.
  2. Next, locate and open the v8 folder inside the Entitlement Client folder, then press Ctrl + A to select all files.
  3. Finally, delete all the selected files by pressing the Delete key. After this, you can successfully complete the QBPOS registration on your system.

Resolution 2: Provide a fresh & valid name to the ‘WSActivity File’, after which you can correctly activate QBPOS

  1. First, open the Intuit folder located in the C: drive, then access the QuickBooks Point of Sale folder, and finally open the Ini folder displayed on your screen.
  2. Next, right-click the WSActivity file and choose Rename, then change its name to WSActivityoldpoie.
  3. Press Enter to save the new name, and then proceed with the previous resolution to delete the files from the Entitlement Client folder.
  4. Finally, activate and launch the QBPOS application on your system successfully.

The resolutions provided above should be sufficient to help you eliminate the ‘QuickBooks Invalid Product Number’ error. For additional assistance, call 1.855.738.2784 to speak with our QB Experts Team.

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