No doubt, QuickBooks is a robust accounting software that has been preferred by millions of users. However, you can get stuck with some issues in it. In this blog, we will discuss QuickBooks error code 1328. The message that is witnessed at this point is: “Error updating file C:\Config.Msi\PTXXX.tmp.” Here, you can see the Config. MSI folder that contains temporary installation files, and issues with the folder can cause this error. The reasons that might be contributing to the occurrence of this issue are improper network connections, invalid entries in the Windows registry, and malware infection. Moreover, it takes place when the QB files are damaged or corrupted.

As a result, you won’t be able to perform your crucial accounting operations, which will disrupt the overall business performance. That’s why you must fix it in a very short time. Go deeper into the matter to dig into all the information given.

We understand that resolving QuickBooks error 1328 is such a headache, so we advise you to consult a professional for guidance. Dial 1.855.738.2784 to connect with QB Pro Advisors.

Common Causes You Should Know Behind QuickBooks Error 1328

Error 1328 takes place due to the reasons mentioned below. See what they are:

  1. It can occur due to corrupted and damaged QB files.
  2. The error may occur due to an improper network connection while downloading the updates.
  3. This issue mainly takes place when QB uninstallation leaves invalid entries.
  4. It can be due to malicious attacks within the system.

Practical Fixes That Work for QuickBooks Error 1328

After you have read the above section and understood the triggering factors behind it, let’s move ahead to its resolutions.

Fix 1: Run the QB Install Diagnostic Tool

  1. Open the QB Tool Hub and click on Installation Issues.
  2. After this, you need to click on Run QuickBooks Install Diagnostic Tool and wait for at least 20 minutes for it to repair QB.
  3. When it is done, you must restart your computer.

Fix 2: Attempt to reinstall QB in the Selective Startup Mode

Step 1: Switch QB to Selective Startup mode

  1. Press Win+R to open the Run window.
  2. In the search box, write msconfig and hit Enter.
  3. Head over to the General tab.
  4. Choose Selective Startup and Load System Services.
  5. Move to the Services tab.
  6. Choose the Hide all Microsoft Services checkbox.
  7. Choose Disable all.
  8. After this, you need to remove the mark from the Hide all Microsoft Services checkbox.
  9. Choose Windows Installer from the services list.
  10. Click OK and go to the System Configuration window.
  11. Tap Restart.
  12. Reinstall QB desktop after uninstalling it.

Step 2: Switch it back to normal Startup mode

  1. Open the Run window by pressing Win+R.
  2. Search msconfig and hit Enter.
  3. Move to the General tab.
  4. Choose Normal Startup.
  5. Tap OK and take your cursor to the System Configuration window.
  6. Click Restart.

If your QuickBooks not calculating unemployment correctly, read our dedicated blog on this.

Closing Remarks

In this blog, we have tried to explain the reasons that might be responsible for the occurrence of QuickBooks error 1328. Apart from this, you have been given a set of methods proven effective in resolving such issues. In case you find doing it risky, then consult a professional for assistance. Give a ring to 1.855.738.2784 and talk to our certified QB experts.

Recommended Reading: Why does QuickBooks Keep Shutting Down?