If you are unable to access QuickBooks seamlessly, there might be some general issues behind the problem. This scenario mostly arises due to the QuickBooks keeps crashing error, which can get triggered due to some common causes, like damaged QBWUSER files or incorrect company file names. The QuickBooks keeps shutting down error can be easily eliminated by using the effective methods given in this article.

In case the given resolution steps seem like a bit of a hassle to undertake on your own, you can call our team of QB experts at 1.855.738.2784 to get direct guidance with the crashing issues in QB Desktop.

QuickBooks Desktop Closes Unexpectedly: Common Triggers & Possible Reasons

You might be facing the QuickBooks keeps closing error due to the main causes & primary factors mentioned below –

  1. The company file you are trying to access might be damaged or corrupted, the file name might be too long, or the file might be stored in an incorrect folder.
  2. The hard drive containing your QuickBooks Desktop application might be damaged or experience bad sectors, and the drive might not have ample space for QB.
  3. A damaged or outdated Windows OS can be another reason for the crashing issues in QB.
  4. Your QuickBooks Desktop might be incorrectly installed, and the process might be faulty or incomplete due to some damaged/corrupted installation files.

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Solutions to Effectively Dismiss QuickBooks Desktop Keeps Closing Error

The QuickBooks closes on startup issue can be easily tackled with the help of the detailed solutions provided below –

Method 1 — Edit the QBWUSER File Extension to Mend the QuickBooks Registration Issues

You can deal with the QuickBooks keeps crashing error by editing the QBWUSER file name in the directory.

  1. Open QuickBooks File Directory from the C Drive and locate the file with the INI extension to right-click on it and select the Rename option.
  2. Next, add OLD to the file names to edit the extension and hit Enter to save the file names, followed by renaming the ECML files in a similar way to rerun QuickBooks.

Method 2 — Run QB as an Admin and Download the Recent Updates from the Update Now Tab

You can fix the crashing issues in QB by downloading the recent QB updates as an admin.

  1. Right-click the QB Desktop icon to select the Run as Admin option and go to the Help menu to hit the Update QuickBooks Desktop option.
  2. Next, hit the Get Updates option on the Update Now tab and click on Reset Updates to download the latest release, and once done, click on Install Now.
  3. Lastly, run the upgraded QB version to perform the company file functions and check if the shutdown issues are resolved.

Conclusion

The QuickBooks keeps shutting down error can be easily resolved with the help of the detailed methods given above. If the solutions are ineffective and you are unable to resolve the crashing issues, you can reach out to our QB professionals at 1.855.738.2784 for direct help with the error.

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