digipayguru Articles

How Closed-Loop Wallets Can Turn One-Time Buyers into Lifelong Customers

No business likes losing customers—it’s a no-brainer! An HBR research showed that businesses typically spend up to 25 times more in acquiring new customers than keeping existing ones.On the other..

How cross-border bill payments can transform your remittance services

Cross-border bill payments are transforming remittance services. Customers no longer have to rely on traditional remittances for transfers alone. With the cross-border bill payment facility, your customers can now make..

NFC payments: What they are and how they work

In contemporary society, people have little time to spare and therefore, anything that gets in the way of financial transactions has to go.With such a short attention span, you cannot..

Top 5 challenges facing agency banking in Kenya and how to solve them

Agency banking in Kenya has emerged as a transformative approach, which has brought financial services closer to underserved populations. However, with any growing industry, many challenges are holding it back..

How Closed-Loop Wallets Enhance Customer Experience in Retail Stores

Customer experience defines retail success. It’s as simple and as brutal as that.Studies show that 86% of shoppers are happy to spend more for exceptional service, while 32% won’t think..

Why small businesses should embrace QR code payments

Today, customers are very dynamic due to the advanced technological environment, and therefore there is a need to incorporate modern payment systems that will meet customers’ needs. QR code payments..

How financial institutions can build trust with secure digital wallets

Digital wallets have revolutionized the payment method and minimized people's work almost with no processing time. With digital wallets, your customers can now transact from anywhere, anytime. They can pay..

In the retail race, a seamless shopping experience is a necessity. Traditional checkout methods are bottlenecks for shoppers and are less efficient overall. This is where mobile self-checkout technology comes..

The financial market today is more fluctuating, and this puts pressure on corporate and financial organizations to deliver smooth customer experience to achieve operational excellence. Traditional banking models that maintain..

The remittance market is growing, but traditional methods are struggling to keep up. Outdated ways, high fees and slow transaction times are a headache for banks, fintechs and financial institutions..

Transforming Public Transport: The Role of Closed-Loop Payments in Automatic Fare Collection

The growing population and urbanization mean that the demand for efficient transportation will not decline anytime soon. With that, the limitations of traditional fare collection systems become more and more..

The way banking has evolved through the years is indeed commendable. With advancements in technology, banking has become digital. This has provided convenience to their customers. However, with time, traditional..

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