Banks are under pressure to improve efficiency and enhance customer experiences, making Microsoft Power Platform use cases in banking vital for transforming legacy processes. With this suite, financial firms can automate repetitive tasks, streamline onboarding, and modernize loan processing to reduce turnaround times. Tools like Power Apps help build intuitive customer and internal portals, while Power Automate links systems and data for seamless workflows. Intelligent chatbots built with Power Virtual Agents further improve engagement, helping banks stay agile and customer-centric in a competitive landscape.

Content source - https://www.damcogroup.com/blogs/microsoft-power-platform-use-cases-in-banking-operations